Kapture CX
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Stay informed on the latest updates, press releases, achievements and announcements from Kapture CX.
Press Releases
Kapture CX Recognized as a “Leader” in the 2024 SPARK Matrix for CRM Customer Engagement Centers
Read more: Kapture CX Recognized as a “Leader” in the 2024 SPARK Matrix for CRM Customer Engagement CentersKapture CX recognized as “Leader” in G2 Grid Reports for Fall 2024
Read more: Kapture CX recognized as “Leader” in G2 Grid Reports for Fall 2024AI-Powered Sentiment Analysis Tops CX Solutions as Businesses Embrace AI for Personalized Service
Read more: AI-Powered Sentiment Analysis Tops CX Solutions as Businesses Embrace AI for Personalized ServiceThe Bear House Revamps Customer Support with Kapture CX’s Gen AI-Powered Automation Platform
Read more: The Bear House Revamps Customer Support with Kapture CX’s Gen AI-Powered Automation PlatformNearly 49% of Customer Support Teams Prioritize Gen AI-Powered Self-Serve Platforms with Human-Like Conversations, Kapture CX Survey Reveals
Read more: Nearly 49% of Customer Support Teams Prioritize Gen AI-Powered Self-Serve Platforms with Human-Like Conversations, Kapture CX Survey RevealsKapture CX accelerates the adoption of AI-based customer service bots with the launch of Self Serve 2.0
Read more: Kapture CX accelerates the adoption of AI-based customer service bots with the launch of Self Serve 2.0
In the News
Aug 1, 2024
Business News Matters
April 10, 2024
“ Kapture CX secures $4 million in Series A funding, with Co-Founder Sheshgiri Kamath projecting 100% YoY growth in 2024. He reveals travel and e-commerce as the company’s top-performing sectors driving the demand for Kapture’s customer support automation platform.
“ Join Vikas Garg, Co-Founder and CPO of Kapture CX, Shruti Jadhav – VP and Principal Analyst for CX and Abhishek Dubey – Analyst both from Quadrant Knowledge Solutions, as they discuss the transformative impact of CX solutions, GenAI, data integration, and more.
“ CRO Gaurav Juneja highlighted the transformative potential of GenAI for India’s tech industry, emphasizing its ability to elevate customer experiences and optimize costs – and how Kapture’s development of verticalized LLMs for customer support is in the innovation forefront.
“ Vikas Garg, Co-Founder & CPO of Kapture CX shares the company’s inspiring journey exclusively with ET Now Swadesh. Highlighting the impact of Kapture’s cutting-edge Gen AI solutions in transforming CX, Vikas also delved into the future of AI and shared success strategies.
“ Gaurav Juneja, CRO of Kapture CX, joins QKS Group on Expert Edge to discuss hyper-personalization, empathy, and AI-driven self-service. Discover how Voice Bots and GenAI are revolutionizing CX, moving beyond transactions to create personalized connections.
