India, December 23, 2023: Kapture CX is thrilled to announce the promotion of Himanshu Garg, formerly the Senior Vice President of Engineering, to the role of Chief Technology Officer (CTO). Himanshu, who joined Kapture CX in May this year, brings an impressive depth of experience and technical acumen to this critical leadership position.
With over 16 years of experience across the travel, eCommerce, and SaaS sectors, Himanshu has held significant roles, including CTO at Via.com, where he played a key role in the company’s acquisition by Ebix in 2017. His career also includes notable stints with Google’s engineering team and Google Enterprise. Most recently, he was the Founder and CTO of Bizrise Technologies (bikry.com), a company that was part of Y Combinator’s Winter 2020 batch.
Kapture CX CEO Sheshgiri Kamath praised Himanshu’s elevation, stating, “Himanshu has shown remarkable leadership and technical expertise throughout his distinguished career. His strategic vision and ability to manage complex software projects make him the perfect fit to lead our technology initiatives as CTO.”
A graduate of the prestigious IIT Roorkee with a Master’s in Computer Applications, Himanshu is set to make substantial contributions to Kapture CX’s ambitious goals. His previous role as CTO at Bizrise Technologies Private Limited highlights his capability to drive significant organizational growth.
Expressing his enthusiasm about the promotion, Himanshu Garg said, “I am honored and excited to take on the role of CTO at Kapture CX. The company’s commitment to innovation and customer satisfaction aligns with my professional values. I look forward to leveraging my experience and collaborating with the incredible teams at Kapture CX to drive technological advancements and deliver exceptional solutions to our clients.”
As Kapture CX continues to lead in customer support automation, the appointment of Himanshu Garg as CTO signifies a major milestone in the company’s pursuit of excellence and innovation.
About Kapture CX
Kapture is an enterprise-grade AI powered Omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. With expertise in five key industry verticals: Retail, BFSI, Travel, Energy and Consumer durables, Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.
Author
Navneet Kaur
Manager- Marketing
