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Pranav Ramkumar

Senior Content Writer

Pranav R is a Content Marketer with expertise and experience in creating & curating content for B2B audiences. He’s been writing for 4+ years and is passionate about bringing new perspectives, pointers & puns to what he writes.

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» More blog posts by Pranav Ramkumar:

Enhancing Customer Experience for Payment Processors with Gen AI

Each time we make a UPI payment, imagining a time without them becomes harder. From […]

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lending CX

Revolutionizing Lending CX with Gen AI

Digital lending is a burgeoning industry, with billions of dollars being lent out to consumers. […]

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Dear CEOs, Here’s How Your Chief Customer Officers (CCO) Can Help You!

The Chief Customer Officer (CCO) role has never been more critical. Whether called the Chief […]

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customer experience trends

6 Customer Experience Trends for 2024 & Beyond

Table of Contents 1. Widespread Adoption of Self-Serve 2. Emergence of CX as an Intelligence […]

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How Kapture CX Outshines DIY AI

OpenAI has revolutionized the way companies think about AI. What was once considered a mysterious, […]

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