Customer Success from a Love Book: Here’s How We Decoded It
Customer Love is two words that companies out there want to achieve every single day. […]
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» More blog posts by Vikas Garg:
The Ultimate Guide To Selecting The Right Type of Helpdesk Software
Customer service is an integral part of any business. Most businesses execute this by managing […]
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What is a help desk?
If you are a frequent website or app user, you might have noticed a “chat […]
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11 Proven Strategies for Building a Customer-Centric Company
Customers make or break your business. Hence, it is important to plant customers at the […]
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10 Strategies for Doing Customer Service Right as a Startup
Exceptional customer experiences are no longer just a bonus—they’re a necessity. For startups, building strong […]
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Boost Your Service Practices By Measuring Customer Satisfaction (CSAT)
51% of customers will never do business again with a company that offers a poor […]
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How To Boost Customer Satisfaction With Help Desk Software
Want Great Customer Satisfaction Rates with Help Desk Software? Let us guide you further into […]
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5 ways to improve customer self-service strategies
Across industries, fully 81% of all customers attempt to take care of matters themselves before […]
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The First Call Resolution Advantage: Everything You Need to Know
Table of Contents 1. Defining First Call Resolution 2. The Significance of First Call Resolution […]
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THE FUTURE OF SELF-SERVICE
The goal of any customer-centric business is to increase value by decreasing effort. Let us […]
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