Vikas Garg: AI-Driven CX Expert and Kapture CPO

» More blog posts by Vikas Garg:

Is this annoying or is this annoying? The agent tells you they will get back […]

According to a report by Forbes, about 74% of consumers are at least somewhat likely […]

Instagram is one of the most used platforms in the entire world. According to Hootsuite […]

‘Please wait for 2 minutes while I access your information.’ ‘Can you please give us […]

Be it a small business or a Fortune 500 company, customer experience is always a […]

What is shopify? Shopify is the E-commerce platform that you can use to build your […]

A closer look at Kapture’s new UI and what you can expect from it. If […]

Building delightful customer relationships is something that may sound very easy and simple, but is […]

According to a study by Pennsylvania State University, “56% of businesses believe that remote working […]

In the past decades, businesses have tremendously evolved in offering services to their customers. A […]

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