Customers looking to make travel bookings prefer ‘all-in-one-place platforms for their bookings rather than switching […]
Gone are the days when customers would have to wait for long on calls while […]
The widespread outbreak of the pandemic affected almost all sectors across the globe in a […]
It’s no secret that better customer service helps in increasing customer satisfaction and retention rates […]
Despite putting tremendous effort and time into products and services, enterprises are often met with […]
A study recently found that 50% of customers decided to switch brands because the latter […]
Companies across several industries have been increasingly teaming up with their customers to accelerate their […]
Kapture CRM introduces a new element to its chat module. The live chat Software feature […]
The outbreak of coronavirus has changed the dynamics of business operations across the globe. Amid […]
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