Streamline Support: Kapture Now Lets You Merge & Split Tickets
The life of a support agent can be made simpler. Kapture’s new ticket-splitting feature helps […]
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» More blog posts by Vikas Garg:
Filter Tickets to Separate, Prioritize and Optimize Query Resolution
True automation begins the minute a ticket is generated. From the time a customer hits […]
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Charge your Support Services with Kapture X Ameyo Integration
Ameyo is a cloud-based cloud telephony software. It delivers the solutions which are required to […]
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Kapture’s New Feature Powers Disposition of Field Tickets Based on Situations
Kapture CRM introduces a new feature that helps powers disposition of field tickets based on […]
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5 Insightful Stats about Chat-bots
You might have several heads scratching questions like What is a Chatbot? Are Chatbots Better than Humans? What are the best strategies for leveraging Chatbots to accomplish business…
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How CRM Reports And Analytics Can Turn You Into An Amazing Decision Maker?
Successful businessmen know that growth in business isn’t a naturally occurring phenomenon. They are usually […]
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Customer Support Technology in the Era of Trust
Trust – In the absence of this key customer experience factor, brands lack a solid […]
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13 Powerful Phrases You Need to Use for Great Customer Support
Behind every successful business lies a wonderful customer support team. Yes, I know that a […]
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Powerful Helpdesk Software Features That Turn a Single Dashboard into a Ticket Resolution Machine
Customer expectations have never been higher. It’s one thing to win their trust with a […]
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The Consumer Evolution: Creating a Compelling Consumer Experience
In the present scenario, customer satisfaction has become the most significant factor for businesses. Companies […]
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