Vikas Garg

True automation begins the minute a ticket is generated. From the time a customer hits […]

Ameyo is a cloud-based cloud telephony software. It delivers the solutions which are required to […]

Kapture CRM introduces a new feature that helps powers disposition of field tickets based on […]

You might have several heads scratching questions like What is a Chatbot? Are Chatbots Better than Humans? What are the best strategies for leveraging Chatbots to accomplish business…

Successful businessmen know that growth in business isn’t a naturally occurring phenomenon. They are usually […]

Trust – In the absence of this key customer experience factor, brands lack a solid […]

Behind every successful business lies a wonderful customer support team. Yes, I know that a […]

Customer expectations have never been higher. It’s one thing to win their trust with a […]

In the present scenario, customer satisfaction has become the most significant factor for businesses. Companies […]