Kapture CRM Introduces New Trigger Management Feature That Automates Customer Communication
Kapture CRM’s brand new trigger notification feature lets companies create email and SMS notifications to […]
Read More
» More blog posts by Vikas Garg:
Is it necessary to have a Ticket Management Software for Helpdesk Operation?
The answer is Yes! End of Blog Post. Kidding. But, it is necessary to explain […]
Read More
5 Essential Features that a Ticket Management Software Should Have
A survey by Aspect Software found that companies that adopted an omnichannel strategy to customer […]
Read More
Support Ticket Reporting Made Less Cluttered
Kapture CRM rolls out a new feature that lets companies create custom ticket reporting templates. […]
Read More
Omni-channel Analytics: What the Metrics Could Mean
Omnichannel analytics can be defined as the overview of sales within various online sources like […]
Read More
How Customer Profiling & Segmentation helps increase Customer Lifetime Value
Customer Lifetime Value is a metric that’s fairly untouched in the business world mainly because […]
Read More
The Art of Greeting Customers in Different Industries
The biggest put off for any customer in the World who thought you were a […]
Read More
The Executive Guide to Understanding the Single-View Dashboard
About the Single-View Dashboard: A Single-View CRM Dashboard provides a brief but optimized glimpse […]
Read More
It’s Here: New Way for Magento Store Owners to Personalize the E-Commerce Store Experience
With the explosion of the internet, online businesses are raging. New products that solve problems […]
Read MoreFeatures
Industries
Use Cases
- Helpdesk Management System
- Omnichannel Contact Center
- Internal Ticketing
- AI Ticket Management System
- Service Center Software
- Customer Experience Platform
- Email Ticketing System
Compare
Resources
Company
