Cloud Telephony Solutions for Your Customer Support in 2024
Table of Contents 1 . What is Cloud Telephony? 2. Why do you need cloud […]
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» More blog posts by Vikas Garg:
The Importance & Best Practices of SaaS Customer Support
If you are looking for great success in the SaaS industry, then having a Customer […]
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Why Email Response Time matter in Customer Service and how to improve it?
In business, being able to respond to emails faster can help you gain an upper […]
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Insight into the Logistics Industry: CRM Software for Transporters
Every day, the logistics industry deals with tasks of acquiring resources and managing transit, distribution, […]
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How To Improve Customer Experience Using Call Center Routing
Traditionally, call centers have been reactive while addressing customer issues. Hence, they’ve functioned more like […]
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Impact & Benefits of LMS on the Pharmaceutical Industry
Pharmaceutical compliance training pressures have always been higher. With the COVID-19 pandemic sweeping the globe, […]
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Best Practices for Call Center Customer Retention
“Profit in business comes from repeat customers; customers that boast about your product and service, […]
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What is CCaaS: A comprehensive guide
The IT world is migrating to the cloud as more businesses recognize the advantages of […]
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How Cloud Computing Works for the CRM
Cloud computing and CRM (Customer Relationship Management) are words that are synonymous while doing business […]
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Top Customer Experience Trends in Retail to Follow in 2022
Focus on customer service as a competitive advantage… Retailers who want to build customer loyalty […]
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