Best Ways to Overcome Customer Service Challenges in Banking Industry
The days of customers staying with their bank forever are over. Customers are increasingly at […]
Read More
» More blog posts by Vikas Garg:
What is a VoC program and How to run it successfully?
“We don’t want to push our ideas onto customers, we simply want to make what […]
Read More
10 Ways to Improve Customer Service in Education
Annual fees? Transportation facility? Co-curricular activities? Last admission form submission date? These are some of […]
Read More
How Customer Data Can Transform Customer Experience in FMCG
Using data and leveraging it to improve experiences for customers is the best-chosen path to […]
Read More
Major Challenges & Solutions of Providing Customer Support in the Travel Industry
The travel industry is directly related to tourism and is an extremely competitive sector. Without […]
Read More
The Essential Things You Need to Know About Order Management in Retail
Managing orders no matter which industry is a tedious task and will have to be […]
Read More
13 Best practices for improving customer experience in healthcare
Healthcare is one of the fastest-growing industries in terms of both revenue and employment. And […]
Read More
20 Top Challenges & Solutions of Inventory Management
Inventory management is one of the key processes in an e-commerce company where stock updates […]
Read More
21 Common Customer Complaints in Hospitality & Hotels – How to Avoid Them
The hospitality industry is all about delivering a seamless customer service experience. One bad customer […]
Read More
How to Prevent Employee Knowledge Hoarding in the Workplace
Managing the office scrooge ‘Hoarding’! The word conjures up an image of a gnarly old […]
Read More
