CRM Data Maintenance and How it Affects your Business
“We’ve spent the last 30 years focusing on the T in IT, and we’ll spend […]
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» More blog posts by Vikas Garg:
13 Best practices for improving customer experience in healthcare
Healthcare is one of the fastest-growing industries in terms of both revenue and employment. And […]
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20 Top Challenges & Solutions of Inventory Management
Inventory management is one of the key processes in an e-commerce company where stock updates […]
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21 Common Customer Complaints in Hospitality & Hotels – How to Avoid Them
The hospitality industry is all about delivering a seamless customer service experience. One bad customer […]
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Contact Management: 7 Best Practices for Small Businesses
Let me make this plain; no business can survive without new-age, smart tools to manage […]
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How to Prevent Employee Knowledge Hoarding in the Workplace
Managing the office scrooge ‘Hoarding’! The word conjures up an image of a gnarly old […]
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The Benefits of Single Sign-on for Your Help Desks
Switching platforms while resolving customer queries can be hectic and time-consuming for both the agents […]
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11 Tips to Improve Customer Service in Retail Business
Wonder why customers just window shop and roll out without making a purchase? Despite having […]
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10 Benefits of Live Chat for the Travel Industry
“Around 73% of customers find live chat the most satisfactory form of communication with a […]
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AI Ticketing Software: What are the Benefits And Why You Need It
Today we are surrounded by the brilliance of artificial intelligence. Take a look around. From […]
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