Keeping up with client expectations is critical to your organization, which means your support operations […]
Category: CRM Software
Service Desks vs Help Desks: What Are They and Why Are They Important?
The IT world is abuzz with indistinguishable technical terms open to several interpretations. We have, […]
20 Top Challenges & Solutions of Inventory Management
Inventory management is one of the key processes in an e-commerce company where stock updates […]
The Customer Journey Funnel: Key to Sustainable Growth
The customer journey is a precise overview of every movement a lead takes on their […]
11 Proven Strategies for Building a Customer-Centric Company
Customers make or break your business. Hence, it is important to plant customers at the […]
Boost Your Service Practices By Measuring Customer Satisfaction (CSAT)
51% of customers will never do business again with a company that offers a poor […]
Want To Write An Inspiring Customer Service Vision Statement? Let’s Show You How It’s Done!
“That’s what she said” “OH. MY. GOD” “I am the danger” Rings a bell, right? […]
Building Customer Trust: 5 Easy Ways to Do It
According to Forbes, a whopping 83% of customers would recommend a company they trusted to […]
How To Manage Relationships In A B2B Landscape?
A healthy business relationship is as important as growing the business. It starts with effective […]
How Conglomerates Are Utilizing CRM To Grow
Gone are those days when businesses used to make use of bookkeeping or spreadsheets for […]
