Gather, share, and implement customer feedback to help your business grow…. That’s a terrific idea! […]
Category: Customer Service
20 Tips for Call Center Customer Service Etiquette
As your first point of contact for customers and your company, your call center agents […]
20 Customer Service Tips for the Financial Services Industry
Customer service may vary from industry to industry, but the fundamental basics are the same—to […]
Best Ways to Overcome Customer Service Challenges in Banking Industry
The days of customers staying with their bank forever are over. Customers are increasingly at […]
13 Best practices for improving customer experience in healthcare
Healthcare is one of the fastest-growing industries in terms of both revenue and employment. And […]
21 Common Customer Complaints in Hospitality & Hotels – How to Avoid Them
The hospitality industry is all about delivering a seamless customer service experience. One bad customer […]
11 Tips to Improve Customer Service in Retail Business
Wonder why customers just window shop and roll out without making a purchase? Despite having […]
How to Build a Customer Success roadmap?
Future-proofing your company’s customer experience Imagine that you’re a mountain guide and you’re taking your […]
Customer Lifetime Value And Client Retention: Why Is It Important?
What Is Customer Lifetime Value? Customer lifetime value, or yet again, lifetime customer value (CLV, […]
15 Best Practices For Your Social Media Customer Service Strategy
“94% of consumers say an online review has convinced them to avoid a business.” – […]
