With 845 million monthly active users, Youtube is one of the most popular platforms in […]
Category: Customer Service
Strategies For Improving a Business’s Customer Focus
Many businesses fail to meet their company goals and objectives because they do not take […]
The Road to Customer Satisfaction: Best Practices Unveiled
Table of contents 1 . What is the importance of customer satisfaction? 2. The Five […]
How To Make The Shift from Reactive to Proactive Customer Service
In the realm of customer service, the term “proactive customer service” is often mentioned. While […]
The Best Customer Ticket Assignment Strategies
“People will soon forget what you said. They will never forget how you made them […]
How Do You Evaluate Customer Service
When your customers are satisfied and happy with your customer service they tend to promote […]
Practical Ways to Automate Ecommerce Customer Service
Automated customer service in e-commerce is a method of responding to customers by leveraging a […]
Strategy to Deliver a More Personalized Customer Service
Happy customers are your biggest advocates and can become your most successful sales team. –Lisa […]
Holiday Customer Service: Tips to Handle Support Smoothly
Did you know that according to Microsoft, about 96% of consumers say customer service is […]
A Complete Guide to Train Customer Service Agents Using LMS & KMS
Is this annoying or is this annoying? The agent tells you they will get back […]