In today’s hyper-connected world, where every interaction leaves an indelible mark, the axiom that ‘the […]
Category: E Commerce
Importance of CX in building loyalty and retention for e-commerce brands
In the dynamic realm of e-commerce, where choices are abundant and attention spans are fleeting, […]
Leveraging AI to elevate CX in the e-commerce landscape
In recent years, the e-commerce sector has made significant advancements. The convenience of receiving a […]
How To Maximize E-Commerce Customer Service
Ecommerce has experienced the greatest boom in the last decade, and one of the industry’s […]
10 ways to make the most of your Customer Data
Use customer data and add value to your business Business in the digital era is […]
How Conglomerates Are Utilizing CRM To Grow
Gone are those days when businesses used to make use of bookkeeping or spreadsheets for […]
Practical Ways to Automate Ecommerce Customer Service
Automated customer service in e-commerce is a method of responding to customers by leveraging a […]
Holiday Customer Service: Tips to Handle Support Smoothly
Did you know that according to Microsoft, about 96% of consumers say customer service is […]
Rise of the E-Commerce Industry Amid the Ongoing Times of Crisis
The widespread outbreak of the pandemic affected almost all sectors across the globe in a […]
