A customer’s journey with your business doesn’t end at buying the ticket. It begins there […]
Tag: Customer Support
Unveiling the X-Factor: What Clients Truly Value in Exceptional Customer Support
If cracking the code for a happy customer is on your mind, this blog has […]
The Ripple Effect: 5 Ways in Which Quality Customer Support Can Enhance Business Value
Have you ever stopped using a grocery delivery app after receiving rotten vegetables? Or felt […]
Closing the Gaps Across the Customer Support Lifecycle to Deliver Superior CX
Your business is significantly impacted when you use feedback from customers to enhance the customer […]
Why Proactive Customer Service is the Key to Soaring in the Airline Industry
One of the many sectors that should have a laser-like emphasis on customer experience is […]
Scale Customer Support Without Compromising on Quality
As your business grows, so does the demand for customer support. It can be challenging […]
CX Acceleration: Here Is How to Do It Right
Ever wondered what is that one thing that can help you be your customer’s first […]
How To Maximize E-Commerce Customer Service
Ecommerce has experienced the greatest boom in the last decade, and one of the industry’s […]
Holiday Customer Service: Tips to Handle Support Smoothly
Did you know that according to Microsoft, about 96% of consumers say customer service is […]
Feature Update: Kapture Introduces New UI
A closer look at Kapture’s new UI and what you can expect from it. If […]
