In light of the global outbreak of Coronavirus, many businesses across the world are choosing […]
Tag: Customer Support Service
5 Insightful Stats about Chat-bots
You might have several heads scratching questions like What is a Chatbot? Are Chatbots Better than Humans? What are the best strategies for leveraging Chatbots to accomplish business…
Support Ticket Reporting Made Less Cluttered
Kapture CRM rolls out a new feature that lets companies create custom ticket reporting templates. […]