Table of Contents 1 . What is SLA management? 2. What are the types of […]
Tag: helpdesk ticketing software
Streamline Support: Kapture Now Lets You Merge & Split Tickets
The life of a support agent can be made simpler. Kapture’s new ticket-splitting feature helps […]
Is it necessary to have a Ticket Management Software for Helpdesk Operation?
The answer is Yes! End of Blog Post. Kidding. But, it is necessary to explain […]
