Reinvent How Your Team Functions With Kapture Employee Experience

Kapture EX is an AI-native employee-experience platform that unifies collaboration, service-desk support, and cross-app automation. Employees find answers, complete tasks, and resolve IT or HR requests in one chat-style hub – boosting productivity and satisfaction.

Every employee can spin up a personal AI agent that drafts emails, books meetings, pulls cross-platform reports, files expenses, and automates end-to-end workflows – running on private, open-source LLMs and operating autonomously or with optional human approvals.

Yes. With Kapture EX, you can deploy open-source or fine-tuned models inside your own cloud environment, ensuring full control over data residency and compliance.

Always-on, low-code guardrails enforce role permissions, redact sensitive prompts, block unsafe requests, and log every token – curbing hallucinations, bias, and data leakage – keeping compliance intact.

Benchmark pilots show the platform returns 60–90 minutes of productive time per employee per day by automating routine busywork and eliminating app-switching.

AI self-service answers and smart routing resolve up to 70% of repetitive IT and HR tickets, shrinking support queues and costs dramatically.

Absolutely. Out-of-the-box or custom connectors link CRM, ERP, HRMS, Google Workspace, Microsoft 365, Slack, and more.

Yes. The drag-and-drop Agent Builder lets business users design workflow-specific agents, chain multiple agents together, and insert human-in-the-loop checkpoints – no code required.

Real-time dashboards track EX adoption, ticket volumes, CSAT, time saved, AI token usage, and cost by model or team – giving HR, IT, and finance leaders actionable insights.

Natural-language intent detection categorises tickets instantly, prioritises by urgency, and routes to the correct queue – or resolves them automatically via support articles.

Yes, the platform natively understands and responds in 100+ languages, enabling global workforces to get consistent, localised support.

Most companies complete security review, core integrations, and a pilot launch in less than 6 weeks. Full roll-outs vary with user count and custom workflows – contact us for a timeline tailored to your environment.