1000+ Enterprises Trust Kapture
Built For Your Enterprise
Bridge the gap between employee expectations & experiences
01
Empower employees with the support they need
Streamline support across HR, IT, Finance, and other departments. Through an intuitive ticketing system and AI-powered analytics, employees can swiftly resolve issues and access resources they need. Reduces downtime and fosters a culture of responsiveness and support within your organization. By centralizing assistance, Kapture EX ensures smooth operations and enhances overall productivity.
02
Foster seamless team collaboration
Integrate with essential communication and project management tools with Kapture and enable teams to collaborate effortlessly across departments and locations. Facilitate sharing of ideas, files, and updates, ensuring everyone stays aligned and informed. Promote a collaborative culture where innovation thrives and collective goals are achieved with efficiency and clarity.
03
Create a unified workplace experience
Consolidate essential tools and functionalities into one cohesive platform. Whether employees are managing tasks, accessing company resources, or communicating with colleagues, they can do so seamlessly within Kapture EX. Eliminate the need to toggle between multiple applications, enhancing employee experience and productivity. Provide a single point of access and let employees focus on their core responsibilities.
Internal Assistance
Get the help you need, when you need it!
Imagine a workplace where getting support is as easy as a click. With Internal Assistance, it becomes a reality!
Let Kapture’s user-friendly ticketing system connect you to HR, IT, Finance, and more, ensuring you get the help you need without the hassle. Whether it’s fixing a tech glitch, sorting out payroll questions, or navigating benefits, our streamlined approach keeps your day running smoothly.
Say goodbye to long waits and endless emails—experience a more connected, efficient, and happy workplace.
AI-Powered Chatbots
Get instant answers to all your queries
Welcome a smarter way of working with Kapture’s AI-Powered Chatbots, specifically designed to enhance employee experience.
Kapture’s customizable chatbots are built to fit your unique enterprise needs, empowering employees to get instant answers and address inquiries on the spot. With tailored workflows, this intelligent assistant handles everything from common questions to complex tasks, freeing up your team to focus on what they do best.
Experience the future of workplace support—efficient, responsive, and always there when you need it.
Kapture Konnect
Stay connected and collaborate effortlessly across teams
Imagine all your team’s conversations, files, and announcements in one easy-to-access place. That’s Kapture Konnect!
Our consolidated team channels make sharing information smoother and more efficient than ever. Whether you’re discussing a project, sharing important updates, or collaborating on documents, Kapture Konnect brings everything together seamlessly. Enjoy enhanced communication and productivity with a platform that keeps your team in sync and ready to tackle any challenge.
AI-Powered Data & Analytics
See the big picture with AI-powered insights
With Kapture’s AI-Powered Data & Analytics, get immediate access to valuable insights that help you prioritize tasks, manage workflows, and take swift action.
Our intelligent analytics tools provide real-time data that empowers your team to make informed decisions and streamline processes. Whether you’re tracking performance metrics, identifying trends, or optimizing resources, these AI-driven insights ensure you’re always one step ahead.
Kapture Knowledge Hub
Empower your employees to grow
Kapture Knowledge Hub is your go-to platform for boosting employee knowledge and learning!
Our centralized hub offers tailored training and development programs designed to enhance skills and foster career advancement. Whether you’re looking to master new tools, develop professional expertise, or pursue personal growth, Kapture Knowledge Hub provides the resources and support you need.
Empower your team to reach new heights and achieve their full potential with comprehensive and personalized learning solutions.
SLA Monitor & Proactive Alerts
Keep ticket resolutions on track and stay ahead
Track, analyze, and prioritize ticket resolutions, ensuring timely action and optimal performance. By leveraging AI to identify patterns and recommend actions, you can stay ahead of any deviations and maintain high standards.
Get instant notifications to keep both employees and admins aware of SLA milestones, ensuring quick awareness and timely action. With real-time alerts, you’ll always be in the know, ready to respond and keep everything running smoothly.
The Kapture Advantage
Discover the Future of Work with Kapture’s Employee Experience
Discover why Kapture Service Cloud stands out as your ultimate customer support solution.
Empower Your Enterprise
Deliver a future-ready office environment that sets your organization apart.
Transform Your Culture
Foster a culture of collaboration, seamless communication, and enhanced productivity, creating a workplace where everyone thrives.
Enhance Employee and Customer Experience
Empower your employees to work harmoniously, enriching both their experience and the customer journey.
Simplify Your Workflow
Say goodbye to juggling multiple tools-Kapture provides a unified experience that ushers in the future of work.
Gain Clear Insights
Give leaders instant visibility into team performance and workload, enabling the creation of customized workflows.
Leverage Data-Driven Insights
Access powerful analytics and insights, useful for everyone from CXOs to team leads to employees, driving informed decision-making across your organization.
Cost Efficiency
Reduce operational expenses by leveraging AI to manage repetitive tasks and queries, freeing up human resources for more complex issues.
Scalable Solutions
Easily handle seasonal spikes in tickets and queries with AI-powered automation, ensuring smooth operations during peak times.
Fastest go-live
Benefit from a bespoke solution made to fit your employee’s needs and business processes in a swift timeline.
Data privacy
Scale confidently as Kapture ensures enterprise-grade security and compliance with ISO, GDPR, HIPAA, AICPA SOC and more.
Integrations
Seamless Integrations for a Unified Workflow
Kapture Employee Experience integrates effortlessly with your favorite tools, bringing everything together in one cohesive platform. From communication and project management to HR and IT systems, our seamless integrations ensure a smooth, unified workflow. Experience the convenience of having all your essential applications interconnected, enhancing productivity and collaboration across your organization. Simplify your workday with Kapture’s powerful integrations!
Customer Testimonials
Hear it from Our Customers
Insights from satisfied customers sharing their experiences with our AI-powered customer experience platform.
“ It’s an awesome tool, a customized solution for your business. It’s a journey which I’m enjoying and I’m very positive that Kapture is going to be a tool that is going to prove very successful for many entities.
Anubhav Mehrotra
Vice President of CX
“ A pleasant surprise is seeing a company whose engineering team is as powerful as its sales team. Usually, salespeople disappear once the deal is signed but this was not the case here.
Bruce Schwack
Chief Communication Officer
“ It’s an awesome tool, a customized solution for your business. It’s a journey which I’m enjoying and I’m very positive that Kapture is going to be a tool that is going to prove very successful for many entities.
Anubhav Mehrotra
Vice President of CX
“ A pleasant surprise is seeing a company whose engineering team is as powerful as its sales team. Usually, salespeople disappear once the deal is signed but this was not the case here.
Bruce Schwack
Chief Communication Officer
