15th March 2024: Kapture CX, a leading provider of Gen-AI powered customer experience platform is ecstatic to announce its win at the prestigious India Digital Enabler Awards (IDEA) 2024, organized by Entrepreneur India. The company secured the coveted award in the “Best Use of SaaS” category.
This recognition signifies Kapture’s unwavering commitment to innovation and its substantial contribution to transforming customer experiences for large enterprises. The company extends its heartfelt gratitude to its exceptional team and dedicated supporters who have made this achievement possible.
“We are incredibly honored to receive this award,” said Sheshgiri Kamath, CEO at Kapture. “This win is a true testament to the relentless efforts of our team in developing best-in-class SaaS solutions that empower businesses to deliver exceptional customer experiences. We are committed to making continuous waves in the SaaS landscape and helping enterprises thrive in today’s digital age.”
About Kapture CX
Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. With expertise in five key industry verticals: Retail, BFSI, Travel, Energy and Consumer durables, Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.
Author
Navneet Kaur
Manager- Marketing
