Bengaluru, 7th Nov 2023 – Kapture CX, a leading provider of customer experience management solutions, proudly announces the successful completion of its first-ever annual hackathon, held in 2023. The event was a resounding success, showcasing the innovative spirit and technical prowess of over 200 participants.
The hackathon brought together employees, tech enthusiasts, and industry experts to collaborate on groundbreaking ideas aimed at enhancing customer experience (CX) across large enterprises. The event saw more than 85 innovative ideas and the development of 25 impressive prototypes, all crafted with the help of 10 dedicated mentors and fueled by over 400 energy drinks.
Participants leveraged cutting-edge technologies, including Artificial Intelligence (AI), Machine Learning (ML), and other deep tech stacks, to create prototypes with the potential to revolutionize the future of CX. The atmosphere was electric, filled with creativity and collaboration.
To further motivate and reward the participants, Kapture CX offered prizes and goodies worth over INR 500,000. The winning teams were recognized for their exceptional contributions and innovative solutions.
Vikas Garg, Chief Product Officer at Kapture CX, commented: “The Kapture CX Hackathon 2023 was a remarkable event that showcased the brilliant minds within our organization and the boundless possibilities of technology in enhancing customer experience. The innovative spirit and dedication displayed by all participants were truly inspiring. We are committed to fostering a culture of continuous learning and innovation, and this hackathon is just the beginning of our journey to revolutionize CX.”
Participants also shared their positive experiences, highlighting the opportunity to collaborate with brilliant minds, brainstorm innovative solutions, and push the boundaries of creativity. The event fostered a culture of continuous learning and demonstrated Kapture CX’s commitment to nurturing talent and driving excellence.
A participant remarked: “I had the incredible opportunity to participate in a hackathon hosted by Kapture CX, and the journey was nothing short of amazing. Over the course of the event, I collaborated with brilliant minds from our company, brainstormed innovative solutions, and pushed the boundaries of creativity. The thrill of solving real-world challenges and transforming ideas into reality was truly exhilarating. I’m proud to be a part of a team that encourages innovation and fosters a culture of continuous learning. Kapture CX’s commitment to nurturing talent and driving excellence is truly commendable.”
Kapture CX invites talented individuals passionate about creating solutions that make a difference to join their dynamic engineering team. Interested candidates can apply at work@kapture.cx.
About Kapture CX
Kapture is an enterprise-grade AI-powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. With expertise in five key industry verticals: Retail, BFSI, Travel, Energy and Consumer durables, Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.
Author
Navneet Kaur
Manager- Marketing
