8th May 2024: Kapture CX, a leading provider of AI powered customer experience solutions, proudly announces the successful conclusion of KapHacks 2.0, the second edition of their annual hackathon. This year’s event brought together 100 brilliant minds who showcased their innovation and creativity through 25 unique ideas.
KapHacks 2.0 is a platform for tech enthusiasts to come together, collaborate, and develop groundbreaking solutions that can shape the future of customer experience. The competition was fierce, but three teams emerged as the top contenders, impressing the judges with their innovative concepts and exceptional execution.
Winners:
First Place: CXPertVoice
- Team Members: Swastik, Saransh
- Project: CXPertVoice
Second Place: Kapguru
- Team Members: Joel D Souza, Akash Kumar Singh, Vignesh
- Project: Kapguru
Third Place: KapSheet
- Team Members: Ankush, Bhushan
- Project: KapSheet
Each winning team presented solutions that not only demonstrated technical prowess but also had the potential to significantly enhance customer experience management. The first-place team, CXPertVoice, particularly stood out with their innovative approach to leveraging voice technology in CX management.
KapHacks 2.0 is a testament to Kapture CX’s commitment to fostering innovation and empowering individuals to create solutions that can transform the customer experience landscape. By providing a platform for such a diverse group of talented individuals, Kapture CX continues to push the boundaries of what’s possible in CX.
“KapHacks 2.0 exceeded our expectations in every way. The level of creativity and technical skill displayed by the participants was truly remarkable,” said Himanshu Garg, CTO at Kapture CX. “We are excited to see how these ideas evolve and contribute to the future of customer experience.”
As we look to the future, Kapture CX remains dedicated to supporting and nurturing talent. Stay tuned for more innovations and breakthroughs in customer experience management.
About Kapture CX
Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. With expertise in five key industry verticals: Retail, BFSI, Travel, Energy and Consumer durables, Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.
Author
Navneet Kaur
Manager- Marketing
