India, 16th Feb 2024 – Kapture CX, a leader in AI-powered customer experience automation platform, is proud to announce a strategic partnership with CompassWay, a pioneer in customer experience consultancy across the Saudi and GCC markets. This powerful alliance merges Kapture’s cutting-edge CX technology with CompassWay’s extensive regional insight to deliver tailor-made solutions and unlock robust business growth opportunities.
What This Partnership Means:
- Tailor-Made CX Solutions: Combining Kapture CX’s advanced automation technology with CompassWay’s regional expertise, this partnership aims to provide customized customer experience solutions specifically designed for the Middle Eastern market.
- Fresh Avenues for Growth: By leveraging the strengths of both companies, businesses in the Saudi and GCC markets can expect innovative, customer-centric solutions that drive growth and development.
Waleed AlHamdan, CEO of CompassWay, shares his enthusiasm about the collaboration: “I’m thrilled about our partnership with Kapture CX, a beacon in CX technology. This partnership promises to redefine the customer experience by pooling our expertise and resources for innovative, customer-centric solutions that foster growth and development.”
Gaurav Juneja, CRO of Kapture CX, echoes this excitement: “Partnering with CompassWay marks a significant step in our mission to transform customer interactions. Together, we’re geared up to deliver groundbreaking solutions that will redefine business engagement with customers throughout the region. The next chapter in CX begins now.”
As CompassWay and Kapture CX combine their strengths, anticipate transformative solutions that will shape the future of customer experiences in the Saudi and GCC markets.
For more information, please visit: https://compassway.me/
About CompassWay
CompassWay is a prominent Customer Experience and Business Growth Consultancy, dedicated to providing innovative solutions that drive business success across the Saudi and GCC markets.
About Kapture CX
Kapture is an enterprise-grade AI-powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. With expertise in five key industry verticals: Retail, BFSI, Travel, Energy and Consumer durables, Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.
Author
Navneet Kaur
Manager- Marketing
