India, 5th July 2024: Kapture CX, a leading provider of customer experience solutions, concluded its high-energy annual sales meet on July 5th, 2024. The two-day event, held on July 4th and 5th, brought together the company’s sales force from across the globe for a strategic deep dive, product roadmap discussions, and motivational sessions.
The meet kicked off with an opening note from Gaurav Juneja, CRO at Kapture CX who led a session on target setting, outlining the goals and objectives for the upcoming year.
The agenda featured dedicated sessions on Kapture 2.0, presented by Sheshgiri Kamath, CEO & Co-founder, Kapture CX, and the company’s product roadmap, delivered by Vikas Garg, CPO & Co-founder, Kapture CX. These sessions provided in-depth insights into Kapture’s latest advancements and plans.
Learning from Industry Leaders: A key highlight of the event was the “The Other Side” session featuring guest speakers: Sourabh Pandey, CX Head at Meesho, and Shailesh Kekre, a former McKinsey partner and investor, who offered his expertise on consultative selling strategies. The meeting also focused on equipping the sales team with the necessary tools and practical guidance for honing sales techniques.
The final day featured presentations outlining an analysis of the previous year and ambitious plans for achieving 100% YoY growth. The meeting concluded with a recognition ceremony celebrating the team’s achievements, followed by closing remarks from Gaurav.
“The annual sales meet was a fantastic opportunity for our team to come together, strategize, and get inspired,” said Gaurav Juneja “The insightful sessions, guest speaker presentations, and recognition program have instilled a renewed sense of purpose and motivation within the sales force.”
About Kapture CX
Kapture is an enterprise-grade AI-powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. With expertise in five key industry verticals: Retail, BFSI, Travel, Energy and Consumer durables, Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.
Author
Navneet Kaur
Manager- Marketing
