Bangalore, India – March 7, 2025 – Kapture CX, a leading AI-driven customer experience platform, has been recognized for its innovation and excellence in technology, winning the ‘Best Use of Technology’ award at the Entrepreneur India Startup Awards 2025. The prestigious event, organized by Entrepreneur India, was held on February 27, 2025, at the Sheraton, Bangalore.
The award acknowledges Kapture CX’s industry-leading advancements in AI-powered customer experience solutions, particularly its verticalized AI capabilities, hyper-personalization at scale, and integrated CX suite that streamlines customer interactions across industries. With a strong focus on Agentic AI, voice support, and automation, Kapture CX continues to redefine the way businesses engage with customers, driving efficiency and satisfaction.
“We are honored to receive this recognition for our technological innovation in CX,” said Sheshgiri Kamath,CEO at Kapture CX. “This award reaffirms our commitment to revolutionizing customer experience through AI-powered solutions that empower businesses with smarter, faster, and more personalized support.”
The Entrepreneur India Startup Awards celebrate the most disruptive and promising startups that are making a significant impact in their respective industries. Kapture CX’s recognition in the ‘Best Use of Technology’ category underscores its position as a pioneer in the CX technology space, delivering transformative solutions that cater to businesses across BFSI, travel, retail, consumer durables, energy, and healthtech sectors.
As Kapture CX continues to push the boundaries of AI-driven customer engagement, this accolade serves as a testament to the company’s relentless pursuit of innovation, seamless automation, and enhanced customer support solutions.
About Kapture
Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. With expertise in five key industry verticals: Retail, BFSI, Travel, Energy and Consumer durables, Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.
Author
Navneet Kaur
Manager- Marketing
+1(415) 319-8777 (USA)
enquiries@kapture.cx
